Shipping Policy

At Hunter’s Doggy Shop, we’re committed to getting your order to you as quickly and reliably as possible.

Shipping Locations

We currently ship from multiple trusted warehouses to help ensure fast delivery:

• Sydney & Melbourne, Australia
• Birmingham, United Kingdom
• Fort Lauderdale (East Coast), USA
• Houston (Central/West), USA

Your order will be dispatched from the closest available location depending on stock and delivery address.

Processing Time

• Orders are processed within 24–48 hours excluding weekends and public holidays.
• Once dispatched, you’ll receive a tracking number via email.

Estimated Delivery Times

• Australia: 3–7 business days
• New Zealand: 5–9 business days
• United States: 5–9 business days
• United Kingdom: 4–8 business days

Please note that delivery times may vary slightly depending on your location and peak periods.

Tracking Your Order

All orders include tracking so you can follow your delivery every step of the way.

You can track your order anytime here:
https://huntersdoggyshop.com/apps/tracking

Delays & Exceptions

While we work hard to meet delivery timeframes, delays can occasionally occur due to:

• High demand periods
• Courier delays
• Customs processing for international orders

If your order is taking longer than expected, please reach out and we’ll help track it down.

Incorrect Address

Please ensure your shipping address is correct at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to redirect it. Any re-shipping costs will be the responsibility of the customer.

Need Help?

If you have any questions about your order, contact us at:
hello@huntersdoggyshop.com